At the beginning of the pandemic, how many of you received calls so that your employees could work 100% remotely? How many of you ostensibly (sometimes literally) don’t know how to do this in the blink of an eye?
In the reality of the 2020 pandemic, remote working tools, limited workforce and mobile device management (MDM) are more important than ever. Remote unmanned endpoints are one of the biggest cybersecurity risks faced by most organizations today. Enterprise mobility management (EMM) tools can manage devices on the network through mobile device management (MDM) software.
For example, if you use an iOS device at work, you are effectively using your employer’s device management software. This means that we now need to use MDM software to manage all personal devices.
Especially in the wake of a remote working environment, this is a more daunting task for companies that launch new devices for their maintenance staff or are just trying to manage to bring your own device (BYOD) devices. Whether you are hiring new employees or making major or minor upgrades, it can be difficult to provide the right tools for the right people and ensure the correct login and application activity. Mobile Device Management (MDM) has attempted to solve many of these problems through end-to-end license management in the cloud, which enables home offices to ensure that software and login are immediately active, or to remotely revoke or revoke software licenses to add. And usually manage utilities from a central control panel.
Many customers cannot manage their endpoints remotely without connecting to the company’s VPN, and in many cases, they cannot manage them at all. Usually, these VPN connections are unreliable, or the company has not planned network overhead so that thousands of employees can connect to the company VPN at the same time. Their remote work and safety seem to be secondary to these huge efforts to maintain employment and labour productivity.
OPERATIONAL AID OF AN MDM: HOW DO THEY ADD VALUE AS A REMOTE WORKING TOOL
- A typical company can have 10,000 wireless access points. The MDM software can manage all IT equipment without operating multiple network administrator networks. The MDM application is integrated into the operating system of the mobile device, and the administrator selects the device to log in and directly connects to all company data on the device. Whether it is a small office with 10 employees or a large international company, the devices equipped with MDM software can identify who is doing what. Every employee uses the same credentials used throughout the company. Device administrators can access company records and manage remote access to systems and computers from anywhere.
- Basically, you should assume that all mobile devices are inherently insecure. As you can see in the MDM enhancements for iOS and Android devices there is a great focus on security and identity. The disregard for security is immense. MDM tools can now more easily protect the identity of the device and the person using it.
IMPERATIVE FOCUS ON MOBILE SOFTWARES IN MDM
Apple continues to be a prominent investor in its MDM business functions, and Google is determined to keep up. For many companies, Android has always had the problem of MDM controls. Unfortunately, Android does not have a perfect track record of implementing consistent MDM solutions. However, Google attaches great importance to MDM protection for enterprises. To this end, it provides Android Enterprise coverage for MDM, so companies want to deploy Android devices with sufficient coverage.
APP STORES AND MDM
The ultimate problem with managing devices (especially personal devices that are not owned by the company) are applications that you cannot control. Android is ahead of Apple in this regard because Google provides administrators with more MDM control. Apple is not far behind when it comes to storing and transferring data, but Apple still allows device owners to install any type of application on their devices.
CONCLUSION: DO WE NEED MDM IN THE REMOTE WORKING ERA
COVID is accelerating the demand for remote working tools in the most obvious ways. With MDM, you can choose to provide contactless updates and adjustments. But what happens if and when there is a need to involve multiple agency staff? Or to provide support for temporary workers in large geographic areas?
With the right internal management tools, all employees need to do is register their devices so that everything works properly. More importantly, you can revoke access to the app after the contract ends. Thereby the internal systems are secured for the internal stakeholders. Technology performs best when it is standardised to a degree so that you can achieve your service goals completely, efficiently, and without compromise. It immediately starts with technology that is good at managing service operations, but always goes beyond how you manage all these public services that will impact your employees every day.